From Military to Managing Director - IWFM Veterans in FM Network interview with Richard Jones

Not everyone falls into facilities management. Some choose it.

In this episode of 'Veterans Careers in FM', our Director Michelle Connolly speaks to Richard Jones MSc (FM) CIWFM - Veterans in FM Network shares how he purposefully made the move into Workplace & Facilities Management after a full 22-year military career, reaching Regimental Sergeant Major and achieving everything he set out to do in the Armed Forces.

IWFM relaunches Women in FM Network

IWFM | Institute of Workplace and Facilities Management has relaunched its Women in FM Network, reaffirming its commitment to supporting women across the workplace and facilities management profession.

The IWFM Impact Awards are back for 2026!

Entries are now open for the IWFM Awards 2026 and this year is all about celebrating the people, teams and partnerships that make our profession so special.

IWFM Veterans in FM Northern Event

IWFM (including 300 North's own Michelle), hosted a fantastic evening in Manchester for the first IWFM Veterans in FM Network Northern event!

IWFM 2025 Market Intelligence Report is out now

The IWFM | Institute of Workplace and Facilities Management Market Intelligence Report is out now and it’s the most in-depth analysis of our sector yet.

Mitie extends FM services deal at RAF Mildenhall

A big congratulations to the Mitie team on renewing their hard FM contract at RAF Mildenhall!

A New Chapter at IWFM

Andrew Hulbert MSc FIWFM steps up as Chair of the Institute of Workplace and Facilities Management, following Mark Whittaker CIWFM’s respected four-year tenure.

World FM Day 2025

This year’s theme is ‘Resilience in action: FM thriving in a world of change’ – and it couldn’t be more relevant.

IWFM Veterans in FM Network Interview - Joe Lyon, Ops Director at Thermatic Technical FM

Michelle Connolly, Co-Founder and Director of 300 North and Committee Member of IWFM Veterans in FM Network had the pleasure of speaking with Joe Lyon, Operations Director at Thermatic Technical FM, who shares his journey from military service to senior leadership in FM. His story is a brilliant example of how the skills gained in the forces - leadership, adaptability, operational excellence etc translate so well into our industry.

Below is the interview transcript, but be sure to check out the full video on the IWFM Youtube here: https://www.youtube.com/watch?v=69E8w2HL5lg

IWFM Veterans in FM Network Interview - Phil Bentley, CEO of Mitie

Michelle Connolly, Co-Founder and Director of 300 North and Committee Member of IWFM Veterans in FM Network sits down with Phil Bentley to discuss his early career to his current role as CEO of Mitie, employing 68,000 people, which includes over 1000 veterans.

Below is the interview transcript, but be sure to check out the full video on the IWFM Youtube here: https://www.youtube.com/watch?v=FAXEyyDfj3U