FM Careers Spotlight Interview: Tom Page, Regional Director, VIVO Defence Services 

Over the next few months we'll be introducing an FM Spotlight series where many leading professionals in the sector will be talking to our Co-Founder & Director, Michelle Connolly. Michelle discusses how they got into FM, the projects they've worked on, and how various choices and changes have impacted their career.

Tom Page, Regional Director at VIVO Defence Services kindly gave us his time to talk about his FM career.

Women make up around 21% of the FM workforce according to an IFMA survey. An IWFM survey gives a more charitable estimate for the UK sector, with a 34/66 percentage split of women to men. Regardless of the exact numbers, it is agreed that the sector is male dominated. In areas like electrical engineering and security there is even greater disparity – women make up just 1% of electricians and 11% of frontline security personnel.

 The skills shortage across FM will continue to be a focus of 2024. The FM sector will grow at a faster rate than the average UK market rate, therefore any lack of talent will continue to cause constriction on this growth.

Comment from 300 North given to Facilities Management Journal for their recent article: Addressing the recruitment shortfall within FM in 2024. For further discussion on how to tackle the skills shortage in the FM sector, please visit their site.

The FM sector has continually seen stable growth despite difficult economic headwinds in recent years. In terms of recruitment and the talent shortfall we continue to see in the sector, businesses have adopted a number of strategies to bring in the talent they need. Retention is a large part of this, and this year we have seen many businesses address and improve their approach to ESG and CSR internally in order to boost employee satisfaction and engagement.

National Careers Week focuses on bringing young people into the world of work. It aims to provide children, teens, and young adults in education visibility of a large range of roles across all sectors. The Facilities Management sector has invested time and resource into showcasing the sector for this age group and is working to increase the talent pool of young people to help encourage the next generation of professionals into FM.

2022 was a year of records for the recruitment industry, with vacancies hitting record highs in the summer and unemployment hitting record lows. The amount of people economically inactive rose too, as people left the workforce due to long term sickness and early retirement. The overall map of employment in the UK showed people moving much more between roles with employment figures maintaining high levels throughout the year, and we expect this to continue through 2023, despite some economic uncertainty.

Comment from 300 North given to TwinFM for their recent article: Hiring in FM – Looking Beyond University Degrees. To see thoughts from Adam Fahn (Freelance FM and Safety Consultant), Robert Blackler (VP of Sales, Infraspeak), and Angela Hughes (HR Director, Cluttons) visit the TWin FM site.

"68 per cent of the employers surveyed by CIPD said that the skills they have the most difficulty finding in jobseekers are overwhelmingly technical skills. Paul Connolly, CEO of FM recruitment company 300 North, believes the lack of recognition in FM is also worsening the skills gap.

At the start of June, 300 North attended the annual IWFM Conference. This year’s focus was on the theme “Agents of Change”. We were delighted to attend to meet many of our colleagues in person again, and to see the keynotes and guest speakers who promoted the good in the profession and the way organisations in the sector can move to push FM forwards to meet our various goals and targets on sustainability, the future of work, and innovation, amongst other things.

300 North was invited to the Facilities Show to discuss how recruiters could tackle skill gaps and shortages across the Facilities Management sector, how that would impact the industry going forward and what can be done to solve it. The panel, titled “Turbulent Times: FM’s Best Upskilling Opportunity?”, was chaired by Mark Whittaker (Chair, IWFM and General Manager, Thomson FM), and had Conrad Dinsmore (Head of Projects, CBRE), Sofie Hooper (Head of Policy, IWFM), Andrew Hulbert (Managing Director, Pareto FM) and Theresa Lamarque (Director of Strategic Partnerships, 300 North), as speakers.

For National Careers Week, we interviewed Mark Whittaker to spotlight FM careers and discuss how people are moving into and within the sector. The FM workforce comes from a diverse range of backgrounds and experiences, with many falling into the sector or not having clarity over the breadth of the opportunities available in it. In this interview we asked Mark about the jobs he’s had, his entry into the FM sector, his work with IWFM over the last 14 years, and how he thinks the sector has changed.