Comment from 300 North given to Facilities Management Journal for their recent article: Addressing the recruitment shortfall within FM in 2024. For further discussion on how to tackle the skills shortage in the FM sector, please visit their site.

The FM sector has continually seen stable growth despite difficult economic headwinds in recent years. In terms of recruitment and the talent shortfall we continue to see in the sector, businesses have adopted a number of strategies to bring in the talent they need. Retention is a large part of this, and this year we have seen many businesses address and improve their approach to ESG and CSR internally in order to boost employee satisfaction and engagement.

The second half of 2023 has seen a sustained increase in counter offers, as companies compete to recruit in a tightened labour market and strive to hold on to their current talent. Job seekers entering the market are more aware of their value, and of the current shortage of talent available.