PFI Performance & Compliance Manager

PFI Performance & Compliance Manager

• Location: North East
• Salary up to £70,000 + bonus
• Role: Compliance Monitoring and Auditing
• Facilities management contract
• PFI

Role Summary

We have an opportunity for a  PFI Performance & Compliance Manager in the Nort East to support  the operational management, compliance assurance and performance monitoring of a PFI project in the North East. The role focuses on auditing FM service delivery, monitoring contractual performance, and providing clear, evidence-based reporting to senior stakeholders and the public sector client.

Key Responsibilities

• Monitor FM performance against contractual KPIs and service standards
• Audit FM systems, processes and quality management arrangements
• Validate service scoring and challenge performance where required
• Review helpdesk and reactive works performance, supporting timely close-out
• Carry out site inspections and physical audits to identify areas of underperformance
• Record, track and follow up corrective actions to resolution
• Produce clear monthly performance and compliance reports
• Support the day-to-day operation of the SPV and attend contract meetings as required

Skills & Experience Required

• Experience in PFI, estates, FM, asset management or compliance environments
• Strong understanding of performance monitoring and compliance auditing of PFI contacts
• Ability to interpret contracts, legislation and regulatory requirements
• Confident communicator with the ability to challenge constructively
• Strong reporting, organisation and stakeholder management skills

Ideal Background

• SPV, NHS Trust, Facilities Management  or consultancy experience
• Exposure to healthcare or complex operational environments
• Knowledge of quality management systems (e.g. ISO standards)