Assistant Facilities Manager

Assistant Facilities Manager London

• Assistant Facilities Manager
• £26,000
• West London
• Managing onsite contractors and helpdesk functions
• Facilities Management contract

We are currently seeking an Assistant Facilitates Manager to work on a major contract in London for a leading facilities management company.

As an Assistant Facilities Manager you will be responsible for schedule planned maintenance and co-ordinate the M&E team as well as providing the buildings with a single point of contact for all building facilities and maintenance related issues whilst ensuring all jobs are correctly logged and followed through to completion.

The successful candidate should be from either a help-desk or maintenance / background with good knowledge of commercial property and the ongoing issues that arise on a daily basis.

This role presents a great opportunity for such a candidate to develop a career within facilities manage and progression opportunities to grow with the team and the company

Key Responsibilities:

• Be the central point of contact for Contract Manager for all facilities and maintenance related queries
• Managing onsite contractors
• Ensure smooth running of helpdesk function
• Regular review of costs across maintenance and services across sites
• Compile reports of maintenance and contractor jobs weekly / monthly for sites
• To manage both the in-house and external reactive maintenance systems
• Assist with ad-hoc administration, finance and project works
• Schedule maintenance and inspections, liaising between sites and external contractors to ensure works are carried out
• Manage the onsite CAFM system to ensure planned maintenance is recorded and programmed to show compliance across sites
• Escalate contractor quotes to facilities management team and coordinate works agreed
• Tracking job progress against pre-determined KPI's including maximum allowable response and rectification times and implementing escalation procedures
• Regular contact with the Facilities Management Team and Contract Manager to communicate any issues / challenges that are raised
• Escalate any urgent and critical jobs to the Contracts Manager
• Raising purchase orders and dealing with invoices
• Dealing with queries in a quick and efficient manner
• Provide advice on queries and helpdesk referrals
• Problem solve based on knowledge of buildings and facilities to determine the course of action to resolve the issues raised
• Collate operations data and prepare contract reports
• Provide reports and review third party contractor performance against KPI's

Key Skills and Qualifications:

• Prior history of working within a commercial buildings facilities & maintenance department, ideally with some help desk experience
• Some experience of managing onsite contractors would be an advantage
• Health and Safety expertise
• Some familiarity with the operation of complex HVAC, BMS and Helpdesk systems
• Ability to diligently maintain a Microsoft excel spreadsheet document or similar software
• Excellent communication/problem solving skills, attention to detail, self-motivation and the ability to be a strong team player are integral to this role

Please note the successful candidate will be subject to an enhanced DBS check