PFI Facilities Services Director

PFI  Facilities Services Director

We have an exciting opportunity for a  skilled PFI Services Director to oversee key aspects of a Hard and Soft Facilities Management  service contract.

The PFI  Services Director will lead service delivery under Hard and Soft FM sub-contracts, working within contract terms and maximizing performance. Reporting directly to the CEO, this role requires attending Board meetings, representing the SPV in high-level discussions with the Client and FM Contractors, and deputising for the CEO when needed.

Summary:

• Facilities Management contract
• Salary: up to £85,000 (depending o experience) + £5,000 Car allowance + Generous pension 12.5% (non contrib ) +Generous Discretionary Bonus 
• Location: Essex
• PFI experience essential
• SPV experience – Desirable
• Opportunity to work from home a day/week

Key Responsibilities:

• Ensure Hard and Soft FM Contractors deliver all required services per contract standards.
• Lead strategic planning for site and service development, adapting to contractual changes.
• Assist the Finance Director on service-related issues impacting the Payment Mechanism.
• Monitor and report on service delivery to confirm compliance with PFI contract availability and performance criteria.
• Oversee Health and Safety compliance across Hard and Soft FM Contractors.
• Foster proactive relationships with FM Contractors’ senior management to effectively resolve service-related issues.
• Maintain effective collaboration with the Client’s Contract Management Team (CMT) to support seamless service provision.
• Lead on Safety, Health, Environmental, and Fire (SHEF) issues, leveraging external resources as needed.
• Chair meetings related to service and SHEF, preparing reports for compliance monitoring and the CEO.
• Analyse and report on key data from FM Contractors to verify adherence to contract parameters.
• Represent the SPV in operational-level management and service-related meetings.
• Work closely with the onsite executive team to ensure services operate within the Project Agreement, Service Standards, Service Delivery Statements, and Payment Mechanism requirements.
• Support the General Manager in cost-effective Lifecycle management to meet Project Agreement requirements, including Reactive Maintenance control measures.
• Address any construction defect issues impacting service delivery in collaboration with the CEO and General Manager.
• Act as Line Manager to the Services Manager, overseeing workload and performance.

Qualifications and Experience:

• At least 5 years in a senior management role, such as Department Head, Director, or Senior Manager, with direct responsibility for PFI Hard and Soft FM services and demonstrated commercial awareness.
• Knowledge of PFI operations and experience
• Have worked as an SPV on large complex PFI contracts is desirable
• Relevant professional qualifications or substantial industry knowledge would be advantageous.
• Proven experience in business development, managing complex contracts, and engaging with senior stakeholders