Head of Operations

Head of Operations

We are recruiting for a Head of Operations in the South to lead Total Facilities Management PFI contacts nationwide ensuring excellent service delivery managing partnership with the clients and stakeholders within complex and challenging environments

• Head of Operations
• South East /South West
• £80000 + car allowance + bonus
• PFI Contract 

The role will deliver a broad range of Facilities Management expertise as well as managing and supporting Regional Operations Managers and teams.

The role will take responsibility for the national delivery of operational day-to-day Total FM services across the projectss including hard & soft services

Responsibilities Include:

• Ensure the services delivery maximises the asset and contract potential.
• Minimising penalty deductions.
• Manage commercial contract matters to minimise the risk, ensuring budget targets are exceeded, including benchmarking, local dispute resolution etc.
• Mange projects in accordance with H&S best practice
• Provide overall leadership to the projects including line for Regional Operations Managers
• Work in collaboration with the SPV's and Authorities to develop and implement FM initiatives
• Manage P&L accounts for FM services, variations and lifecycle replacement
• Ensure a robust asset management system is in place
• Ensure full compliance with legislation
• Mobilisation of new contracts
• Risk management#
• Leading on all operational matters

Qualifications/Requirements

• Over 5 years Facilities Management experience within a challenging environment is essential, preferably within the PFI Public Sector
• Over 3 years' experience of leading a Senior FM operational team
• Recognised relevant qualification in FM / Engineering / Construction / Soft Services.
• Experience of managing multiple PFI contracts with over £1m turnover each.
• Management of FM direct/outsourced service delivery
• Financial Management
• Commercial Management
• Experienced in the operation of an FM software packages