Contract Manager
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| Job Type | Permanent Full Time |
| Location | Bellshill |
| Area | North Lanarkshire, Scotland |
| Sector | Facilities Management |
| Salary | £45k - 47.5k per year + car, pension, bonus |
| Start Date | |
| Advertiser | Faye Shepherd |
| Job Ref | 3185 |
- Description
Contract Manager
Scotland
Salary £45 - £47500 depending upon experience
Car or car allowance, bonus and pension
Our client is looking for an experienced contract manager to join their team working on contracts across Scotland.
The Role
- To manage the Mobile Services Accounts across Scotland & Ireland, ensuring all available resources work in a collaborative manner
- To be accountable for the financial performance of the contracts
- To develop meaningful and sustainable relationships with the Client and related Client organisation
- To ensure mobile personnel manage the contract to the Service Level Agreements (SLAs) as they apply to technical and related services
- To monitor and develop direct reports through training and regular reviews
- To deliver training and corporate briefings
- To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
- To review the monthly audit checks demonstrating legislative compliance within scope of service delivery streams and to escalate to the portfolio director as necessary
- To work with the mobile teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
- To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company's asset management system
- To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services
- To review the interface with third party suppliers and sub contractors
- To drive successful contract negotiations and business improvement initiatives
- To manage any support functions as required to deliver a coherent service
- To maintain commercial understanding of the client contractual deliverables across all services
- To maintain and agree a clear business plan for the appointed contract
- To work with operational management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
- To review contract performance monthly with the account director and agree future plans
- To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
- To ensure compliance with all statutory and company procedures across the stakeholder groups
- To set, monitor and control SLAs seeking opportunities to provide added value across the delivery stakeholders
- To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery
- To regularly meet with the client to further understand their organisation and requirements
- To develop effective working relationships with operational personnel, business partners, suppliers and sub contractors to improve operational performance.
Qualifications & Experience
- Recognised industry standard qualification relating to a M&E services discipline
- Technical background essential
- Clean Driving licence
- Previous experience in the management of Mobile Services Accounts
- Team working experience
- Working knowledge of Microsoft Office, including Word and Outlook
- Experience of using a CAFM system
- Suitable experience and track record in working in Facilities Management
If you are interested in a new challenge, please apply immediately.
