Administrator

KEY PURPOSE

• To support and assist Operation Managers with administration duties, as required. General purpose: Responsible for ensuring that all process and procedures appertaining to general office practices are always adhered to in line with company directives and client needs.


• KEY ACCOUNTABILITIES


• Maintain confidentiality in all aspects of client and staff information.


• Interact with staff, clients, suppliers, and visitors.


• Manage email inboxes.


• Issue responses to correspondence containing routine inquiries.


• Perform general administrative duties.


• Provide support to the Maintenance team on the raising and closing of reactive & PPM jobs.


• Update/utilise internal and external software systems.


• Provide support to update engineer matrices and the associated documentation.


• Manage the equipment calibration process.


• Provide administrative support to other areas of the business as and when required.


• Attend team meetings and produce subsequent minutes / actions.


• Where applicable, answer telephones and transfer to appropriate staff member.


• To take reasonable care for the health & safety of yourself and of other persons.


• Carry out other duties consistent with the job-holder's knowledge and skills which are necessary for the satisfactory completion of contracts or business goals.


• Comply with the Company's equal opportunities policy and all other policies designed to protect employees or clients from unequal treatment or harassment.


• COMPETENCIES


• Essential - GCSE grade C/level 4 or above in Maths/ English.


• Desirable - Relevant vocational/academic business admin qualification


• Essential - previous administrative experience.


• Essential - Good level of IT competencies in Microsoft Word, Excel, and Outlook.

CORE QUALITIES AND ATTRIBUTES

• Commercial acumen.


• Excellent verbal and written English communication skills.


• Ability to work independently.


• Ability to work in a team.