Facilities Account Manager
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| Job Type | Permanent Full Time |
| Location | Cardiff |
| Area | Cardiff, Wales |
| Sector | Facilities Management - Senior appointments |
| Salary | £40k - 45k per year + car allowance and bonus |
| Start Date | |
| Advertiser | Theresa Lamarque |
| Job Ref | 2372 |
- Description
Account Manager
We have an exciting opportunity for a Facilities Account Manager to work on a PFI Facilities Management contract in Cardiff.
As Account Manager, you will be reporting to the Senior Account Manager, coordinating all resources and stakeholders to deliver a high level of service to clients with maximum efficiency in a safe, sustainable and collaborative manner.
- Facilities Account Manager
- Cardiff
- £40000-45000 plus car allowance plus bonus
- PFI Contract
- Full time, Permanent role
Duties Of the Role
- To manage the client service delivery across the 2 locations, ensuring all available resources work in a collaborative manner.
- To be accountable for the financial performance of the contract
- To develop meaningful and sustainable relationships with the Client and related Client organisation and facilitate business growth as a consequence.
- To liaise with Business Development to produce proposals for any bids and opportunities that exist within the Client organisation
- To ensure Service stream and operational personnel manage their contracts to the Service Level Agreements
- To agree targets for the operational teams to improve service delivery standards and efficiency
- To monitor and develop direct reports through training and regular reviews, as well as to deliver training and corporate briefings
- To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
- To review the monthly audit checks demonstrating legislative compliance within scope of Service Delivery streams with the operational personnel and escalate to the Regional Account Manager
- To work with the operational team in planning, implementing and monitoring the standards of all works relating delivering a TFM service to our customers
Qualifications
- Strong experience within a Facilities Management environment - whether that be TFM, Hard Services or Soft Services
- Experience managing a P&L of c. £40mil
- PFI experience is highly desirable
- Excellent interpersonal skills and customer focussed values
- Capable of prioritising a complex and demanding workload
