PFI Performance & Compliance Manager
| Job Type | Permanent Full Time |
| Location | London Arena |
| Area | London, England |
| Sector | Facilities Management - Senior appointments |
| Salary | £60k - 70k per year + bonus |
| Start Date | |
| Advertiser | Collette Bennett |
| Job Ref | 6032 |
- Description
PFI Performance & Compliance Manager
- Location: Central London
- Salary up to £60000 - £70000 plus bonus
- Hybrid Working arrangement
- Role: Compliance Monitoring and Auditing
- Facilities management contract
- PFI
Role Summary
We have an opportunity for a PFI Performance & Compliance Manager to support the operational management, compliance assurance and performance monitoring of a PFI project in Central London. The role focuses on auditing FM service delivery, monitoring contractual performance, and providing clear, evidence-based reporting to senior stakeholders and the public sector client.
Key Responsibilities
- Monitor FM performance against contractual KPIs and service standards
- Audit FM systems, processes and quality management arrangements
- Validate service scoring and challenge performance where required
- Review helpdesk and reactive works performance, supporting timely close-out
- Carry out site inspections and physical audits to identify areas of underperformance
- Record, track and follow up corrective actions to resolution
- Produce clear monthly performance and compliance reports
- Support the day-to-day operation of the SPV and attend contract meetings as required
Skills & Experience Required
- Experience in PFI, estates, FM, asset management or compliance environments
- Strong understanding of performance monitoring and compliance auditing of PFI contacts
- Ability to interpret contracts, legislation and regulatory requirements
- Confident communicator with the ability to challenge constructively
- Strong reporting, organisation and stakeholder management skills
