Service Coordinator
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Permanent Full Time |
| Location | Suffolk |
| Area | Suffolk, England |
| Sector | Facilities Management - Operations Management |
| Salary | £22k - 23k per year |
| Start Date | |
| Advertiser | Joe Firth |
| Job Ref | 1548 |
- Description
- Service Coordinator
- Brandon
- £22- £23k per annum
- Paid holidays and Pension
Due to a new contract win, my client are recruiting for several service coordinators to work on a new helpdesk being created in the Thetford area. The roles are permanent posts and will be fill time hours; 8.30am - 5pm Monday to Friday.
It will be working for a large FM provider who complete planned preventative and reactive maintenance to their client's portfolio of buildings. You will take the calls from the clients for any maintenance issues on site and allocate engineers or subcontractors to the job to get it fixed within SLA timeframes.
The main duties and responsibilities are:
- Field incoming calls from customers
- Work with engineers to allocate roles
- Strong customer service skills to keep clients up top date with work and development
- Raise work orders for PPM and reactive works
- Administration -Raising PO's
- Run reports collecting asset management data
Qualifications and Experience required
The ideal candidate will have previous experience working in a Facilities helpdesk and will understand the nature of an engineering maintenance service.
Skills needed include:
- Strong I.T skills
- Good communication skills and telephone manner
- Passionate about building relationships with customers, suppliers and colleagues
- Confident attitude
- Good organisational skills
Please apply to Joe Firth at 300 North
