Soft Services Manager

Catering Soft Services Manager – North Yorkshire

We have an exciting opportunity for a Soft services Manager or Catering Manager to join a leading Facilities Management organisation in North Yorkshire

Summary

• Soft Services Manager – Catering
• Location: North Yorkshire
• Salary: £37,000 - £40,000

As a soft services Manager you will be responsible for managing the catering and cleaning and retail elements for a large PFI contract with budget responsibility up to 5.5m

Duties include:

• Health & Safety
• Successfully managing all aspects of the PFI contract, in compliance with legislative and contractual requirements and ensuring all Health, Safety, Environmental and Quality ISO9001 standards are met.

• Undertaking Responsible Person duties required by the provision of the contract for the disciplines for which you have been appointed.
• Manage all soft services including cleaning catering and retail departments to deliver contract specific KPIs
• Managing financial aspects of the contracts including effective control of costs management and actively seeking opportunities
• Producing accurate weekly and monthly financial reports for the contract and the central team.
• Recruiting the right people, developing the skills and knowledge of your team to do a great job, enabling opportunities for progression and developing a healthy succession plan.
• Managing the team in line with company procedures including formal performance management processes, labour management, grievances & disciplinary investigations as appropriate.

Qualifications/Requirements

• Proven operational management experience within Catering soft services facilities Management industry with sound knowledge of procedural and legislative frameworks
• Financial acumen and experienced in managing budgets
• Proven experience in managing direct teams and sub-contractors to deliver high standards
• Computer literate and capable of using Microsoft packages
• IOSH Managing Safely or equivalent Health and Safety qualification
• Good standard of education
• Client facing
• Results driven
• Team building and good motivator

Desirable:

• Previous experience working in PFI environment
• NEBOSH
• BIFM membership and qualification