Helpdesk Co-ordinator

https://www.300northrecruit.co.uk/job-search/4218-helpdesk-co-ordinator/business-support/yorkshire/job2026-01-16 12:10:532026-02-12 300North Recruit
Job Type Permanent Full Time
Location Leeds
Area Yorkshire, England Yorkshire England Leeds
Sector Facilities Management - Business Support
Salary £25k - 30k per year
Start Date
Advertiser Sarah Ramsey-Armitage
Job Ref 6023
Description

Role: Helpdesk Coordinator
Location: Leeds - LS1  (office-based - off-site parking £5 per day)
Salary: £25,000 – £30,000 DOE
Hours: Monday–Friday, 8:30 am – 5:00 pm (37.5 hours)
33 days holiday (including bank holidays)
Paid birthday leave
One paid wellbeing hour per week
Pension
£5 per day off-site city centre parking



Our client, an expanding FM business, is growing its helpdesk team driven by continued growth and new contract wins.

This role is for someone who thrives in a fast-paced FM environment.

The role




  • Handle incoming helpdesk queries via phone, email and CAFM


  • Log and coordinate reactive and planned maintenance works


  • Liaise with engineers and subcontractors


  • Support scheduling, invoicing and general FM administration


  • Maintain accurate records for compliance and reporting


The person




  • Direct, organised and proactive


  • A self-starter who takes accountability


  • Confident using systems and AI technology


  • FM helpdesk experience beneficial


To apply for this role, please send your CV to sarah@300nr.co.uk

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