Technical Services Manager

Job Title: Technical Services Manager (Operations)

Location: Wakefield, West Yorkshire

Contract Type: Permanent, Full-Time (37.5 hours per week)

Salary: £50,000 - £55,000 + bonus + benefits 

Overview

Our client is looking for a Technical Services Manager (Operations) to join their team on a permanent basis. Reporting to the Senior Technical Manager, the Technical Services Manager (Operations) will be a key member of the site-based leadership team, responsible for mechanical, electrical, and building fabric technical service delivery. The role also includes participation in the 24-hour on-call rota as part of local escalation procedures.

This is a leadership position, where you will direct and motivate the site Technical Services team to deliver best practice services and ensure safe, continuous operations.

Key Responsibilities

• Lead and manage maintenance teams, including specialist subcontractors, to ensure the safe and reliable operation of facilities.
• Coordinate site operations in line with company, contract, and local operating procedures, delivering consistent and high-quality services.
• Ensure all activities within the Technical Services team meet or exceed contracted service level agreements (SLAs) and key performance indicators (KPIs).
• Build and maintain strong relationships with stakeholders, customers, contractors, and partners.
• Oversee compliance with statutory requirements, safe working practices, and all relevant Technical Memoranda and Quality Assurance standards.
• Manage and review the site Health & Safety Plan and associated risk assessments in collaboration with the SHEQ team.
• Ensure all maintenance (planned and reactive) is carried out within budget, to agreed quality standards, and in line with legislation.

What We're Looking For

• HNC/HND in an engineering discipline, with at least 3-5 years' proven managerial experience.
• Strong technical background, ideally with exposure to healthcare environments.
• Previous AP appointments (or willingness to achieve this through professional development).
• Demonstrated technical leadership and ability to manage teams effectively.
• Must hold (or be able to obtain) Standard Disclosure Barring Service (DBS) clearance.

What's on Offer?

• Competitive salary, bonus, and benefits package
• 25 days annual leave plus public holidays
• Life cover equivalent to 2x annual salary
• Employee discount shopping schemes with major retailers
• Gym membership discounts and cycle-to-work scheme
• Holiday purchase scheme
• 2 CSR days per year
• Learning and development opportunities, including professional qualifications and tailored training programmes
• Employee referral rewards scheme
• Access to employee networks, including those supporting diversity and inclusion
• 24/7 Employee Assistance Programme and access to wellbeing resources

#FM #facilitiesmanagement #technicalFM #operations #operationsmanagement 

Apply today or email tamryn@300nr.co.uk for further details