Account Manager
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| Job Type | Permanent Full Time |
| Location | Birmingham |
| Area | West Midlands, England |
| Sector | Facilities Management - Senior appointments |
| Salary | £53k per year + Car allowance plus bonus |
| Start Date | |
| Advertiser | Collette Bennett |
| Job Ref | 4333 |
- Description
Account Manager, Midlands
We are recruiting for a Facilities Account Manager to join a leading Facilities Management Organisation to be based in the Midlands managing a busy nationwide across multiple sites. This is a full time, permanent role offering working from home arrangements with occasional travel.
- Facilities Account Manager
- Midlands Based
- Work from home with occasional travel
- £53000 plus car allowance/car plus bonus
Duties and Responsibilities
- All applicable SLA and KPI delivery
- P&L responsibility
- Ensuring 100% statutory compliance and/or ensuring a remedial programme is in place.
- Facilities TFM contract service delivery
- Ensuring H&S compliance to legislative and company standards
- Management of the team, including PDRs, succession planning, absence, and performance management
- Financial performance of the contract to budget targets
- Team management
- Seek customer feedback and identify opportunities to enhance satisfaction levels and organic development opportunities.
Candidate Requirements
- Previous experience in account management role, managing multi sites.
- Strong and successful facilitation, negotiating and influencing skills.
- Ability to develop effective relations with key stakeholders including senior management, customers, staff teams and clients.
- Ability to set and achieve targets via effective engagement with stakeholder groups.
- Strong communications skills and presentation skills.
