PFI Contract Performance Manager

PFI Contract Performance Manager

We have an exciting opportunity for a PFI Contract Performance Manager to join a leading Facilities Management Organisation in Blackburn.

• PFI Contract Performance Manager
• Blackburn
• £46000 plus company car
• Full time/permanent

We are looking for someone with a strong background in contract performance management and compliance working on a PFI Facilities Management contract.

Duties of the role

• Ensure operational delivery complies with the contract services specifications
• Proactively monitor KPIs and SLA performance so that any issues are resolved to avoid failure
• Managing weekly, bi-weekly, quarterly, bi-annual and annual reporting data against all site KPI's to feed into month end reporting, including capture of follow-on jobs
• Production and presentation of monthly contract performance reports and payment mechanism reports ensuring contractual deadlines are achieved
• Carrying out internal audits on performance including
• Undertake trend analysis on KPI data to drive performance improvements
• Co-ordinate response to client performance audits where these are requested.
• Work with the operational teams to ensure that planned maintenance activities align with performance targets
• Hold Review meetings with the contract teams to review performance, opportunities, and risk
• Produce Customer Satisfaction reports.
• Ensure Contract Deliverables schedules are in place and monitored

Required Skills and Qualifications

• Previous experience working on PFI contracts within a performance management role
• Experience preparing reports and analysing data
• Experience of complex payment mechanisms required