Billing Administrator

Job Description

Billing Administrator

Location: Sheffield

Salary: £22,000

Package:

• Monday - Friday
• 40 hours
• 25 days holiday plus 8 stat bank holidays
• Various company benefits

Our client is looking for a Billing Administrator to join their busy team based in Sheffield.

Purpose of the role:

• The Billing Administrator will be responsible for a portfolio of clients and will ensure building & refurbishment maintenance work carried out is accurately charged and billed within agreed timescales contributing to the achievement of monthly sales targets and KPIs. 
• The key purpose of the role will involve compiling and processing billing data to enable invoice production.

Key Accountabilities:

• Check engineer worksheets for accuracy and detail. Calculate labour and material costs ensuring commercial acumen is applied to ensure clients are billed in line with service level agreements.
• Data input onto work information systems and client portals.
• Obtain additional information from engineers and subcontractors to resolve queries or billing problems. Work closely with other internal departments to ensure all billing queries are resolve and clients are billed efficiently and effectively.
• Meet billing deadlines and client service level agreements to ensure any sales invoice queries are negated.
• Request billing corrections/uplifts or changes from clients if required
• Respond to billing queries and/or corrections in a timely manner.
• Assist in managing and monitoring client KPIs.
• Recommend changes and improvements to the billing process.
• Provide expertise to other internal colleagues with regarding to billing processes.
• Maintain archive systems and processes. Provide management information reports when request.
• Carry out general office duties as filing, scanning, photocopying.
• Carry out other duties consistent with the job-holder's knowledge and skills which are necessary for the satisfactory completion of contracts or business goals.

The candidate:

• Good communication skills (written & verbal) - essential
• Proven administration experience - essential
• Proficient in Microsoft Office - various data input processes -essential
• Ability to work confidentially and to treat issues with sensitivity - essential
• Ability to manage a number of tasks concurrently - essential
• GCSE Maths & English Grade C/Grade 4 or above - desirable
• Have experience of working with financial and other systems to interrogate data - essential
• Proven ability in prioritising and managing a varied workload - essential

This is a great opportunity to join a well established and growing FM company on a set of very stable and prestigious contracts.