Head of Soft Services

2020-11-20 13:30:472020-12-17 300North Recruit
Job Type Permanent Part Time
Location Durham
Area County Durham, England County Durham England Durham
Sector Facilities Management - Operations Management
Salary £240 - 260 per day
Start Date
Advertiser Faye Shepherd
Job Ref 1803
Job Views 57

Temporary Head of Soft Services required to work on a Facilities Management contract in County Durham.

This is an immediate requirement for a Head of Soft Services to ensure a high quality service delivery across a range of Soft Services including cleaning, catering, security, reception and help desk. 

  • Temporary Head of Soft Services
  • Immediate start
  • 3 Month contract
  • Temporary contract
  • £240-£260 per day
  • Must have Healthcare experience

As the temporary Head of Soft Services your Duties and Responsibilities would be as follows;

  • Ensure high quality service delivery across soft services by applying professional expertise and management control.
  • Develop and agree strategies that meet the service provision demands, in line with the contract
  • Lead and direct the FM Soft Services team
  • Ensure a sound commercial understanding of the KPI's and SLA's
  • Working with Heads of Service to ensure financial performance is achieved
  • Ensure that all risks relating to safety, health, environment and quality are effectively managed 
  • Ensure effective working relationships with internal and external customers 


  • Healthcare and FM experience, ideally in a PFI contract
  • Degree level  qualification or equivalent experience with excellent commercial/financial acumen
  • Significant experience of leading high performing and engaged teams and building strong relationships both internally and externally
  • Standard DBS 
  • SIA licence desirable but not essential
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