Operations Administrator

Operations Administrator

We are currently recruiting for an Operations Administrator to work alongside the General Manager and Operations Manager, supporting the team with required administration as well as picking up some operational client facing duties.

• Operations Administrator
• Facilities Management contract
• £28,000 p/a
• London Home based travel to site 1 day per week

This is a great step for someone moving forward from an Administration role into operations, a fantastic steppingstone into operations management. The role is also open to graduates with strong Microsoft office skills who are interested in working in the FM sector.

Duties of the role include:

• Managing incoming and outgoing communications as well as helping to manage the diaries of the General Manager and Operations Manager.
• Manage all office records and filing systems, both electronic and paper based.
• Organize and co-ordinate all meetings required to advance the project including internal meetings, subcontractor meetings and client committees.
• Undertake site reviews as required by the General Manager
• Support the delivery of the project agreement by maintaining finance and contract documents including assisting with legal claims, ensuring the correct procedures are adhered to.
• Support the General Manager in ensuring that all Service Providers provide evidence of contractual compliance regarding all matters and in particular: Compliance with performance reporting requirements and the Performance Management System in respective Subcontracts.
• Adherence to policies and procedures and statutory and legal obligations, including Health and Safety law, Insurance and Employment regulations.

Role Requirements

• A high degree of interpersonal skills utilising these to build trust and confidence.
• Problem solving in complex environments, able to work quickly between different workstreams.
• Excellent written and presentational skills, including being computer literate with the
• Microsoft Office suite of programmes.
• Ability to work to deadlines and prioritise accordingly.
• Self-confident and resilient.
• Evidence of being able to take responsibility for identifying and addressing operational performance issues. (desirable)
• Working within a PFI environment (desirable)
• Managing hard and soft FM service providers' performance (desirable)
• Knowledge of quality, environmental and health and safety standards and industry (desirable)