Facilities Administrator


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https://www.300northrecruit.co.uk/1616/job2021-07-27 11:20:521970-01-01 300North Recruit
Job Type Permanent Full Time
Location Leeds
Area Yorkshire, England Yorkshire England Leeds
Sector Facilities Management - Business Support
Salary £19k per year
Start Date
Advertiser Joe Firth
Job Ref 2410
Description

Role: Facilities Administrator


Location: Beeston Leeds


Salary: £19-£20k per annum


Hours: 8am - 5pm


Days Mon- Fri


25 days plus 8 bank holidays.


We are currently recruiting for a Facilities Administrator to join a national FM provider Leeds.


The Facilities Administrator will take incoming calls regarding reactive breakdowns and guarantee the smooth running of the engineering job flow, booking in jobs with both in house engineers and subcontractors as well as following up the work with clients to ensure high levels of customer satisfaction.


This is a busy role working on a helpdesk that works with a dedicated blue chip client.


Main duties of the job:


The main duties of the role include:



  • Taking incoming calls

  • Allocating engineers to jobs

  • Adding and updating progression notes on jobs

  • Closing jobs once completed

  • Speaking to engineers and subcontractors to book work in

  • Following up with the customers to make sure they are happy with the work


The ideal candidate:



  • Ability to prioritize work

  • Have scheduling experience



  • Work well under pressure

  • Previous experience working on a busy helpdesk


The role is 6 months maternity cover with possibility to go permanent.


Please apply to Joe Firth of 300 North.

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