Revenue & Benefits Advisor


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https://www.300northrecruit.co.uk/1397/job2021-04-19 21:11:361970-01-01 300North Recruit
Job Type Permanent Full Time
Location Newcastle upon Tyne
Area Tyne and Wear, England Tyne and Wear England Newcastle upon Tyne
Sector Facilities Management - Business Support
Salary £19k per year + pension
Start Date
Advertiser Faye Shepherd
Job Ref 2183
Description

Revenue and Benefit Advisor

Fixed Term Contract

Newcastle

£19,000 plus benefits

Our client is looking for three Revenue and Benefits Advisors to join their team in Newcastle. This is a full time fixed term contract until 31/03/2023.

The Role


  • Undertake a range of routines to maintain and update all Council Tax and National Non Domestic Rates (NNDR) accounts, adhering to key metrics and measures
  • Undertake a range of routines to maintain and update all Council Tax Support and Housing Benefit Cases, adhering to key metrics and measures
  • Undertake a range of routines to maintain and update all Sundry Debt accounts, adhering to key metrics and measures
  • Undertake an effective recovery and enforcement service for all debts
  • Responsible for own personal development and assist in the skills training of other staff
  • Contribute to ongoing service development to improve quality and reduce the cost of delivery

Qualifications


  • 4 GCSE at Grade C or above including English and Maths (or equivalent)
  • Experience of working with, understanding and meeting the needs of customers in a customer service environment (1 year minimum)
  • Experience in a Revenues and Benefits Service (or equivalent e.g. DWP, Housing) is desirable
  • DBS/DS Standard will be required for this role.

If you are interested in this role and have the relevant experience, please apply immediately.

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