FM Helpdesk Administrator
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| Job Type | Permanent Full Time |
| Location | Exeter |
| Area | Devon, England |
| Sector | Facilities Management - Business Support |
| Salary | £23k - 25k per hour |
| Start Date | |
| Advertiser | Enrica Roggio |
| Job Ref | 5372 |
- Description
Role: FM Helpdesk Administrator (Full Time)
Location: Exeter
Salary: up to £25,000
We are seeking a highly motivated FM Helpdesk Administrator to work with our client in Exeter to manage the schedule of engineers carrying out maintenance for some schools around the area.
Key Responsibilities:
- Co-ordination of all Hard Services requirements under direction of the Hard FM Manager
Scheduling contractors appointments and processing variations
Arranging follow on appointments
Liaison with the client, consultants, contract administrator, head office
Ensure that Hard Services best practice is shared between functions, sites, and contracts
Assist the Hard FM Manager to develop and maintain systems and procedures to ensure the smooth running of the service
Build professional relationships with key external stakeholders to ensure customer satisfaction, whilst also meeting the organisation's strategic and financial aims
Liaise with the Management team to ensure the safe delivery of Hard FM PPM tasks, Reactive Works and small works within budget and to time.
Skills and Qualifications:
- Previous experience and knowledge of Hard FM
Demonstrable experience in managing contractors through KPIs and SLAs to achieve high performance
Satisfactory DBS clearance at enhanced level
This is a fantastic opportunity to join a secure, leading FM company.
Please apply or call Enrica at 300 North enrica@300nr.co.uk - 0113 336 5161.
